Shipping and Returns

SHIPPING

All Skomer Studio jewellery is handmade to order, and therefore we ask that you allow between 2-4 weeks for your delivery. If you need your order to arrive quickly due to it being a gift or time sensitive, please email us before you place your order and we will try our best to accommodate.
All Skomer Studio jewellery is shipped with DPD, both in the UK and Internationally, tracking numbers and updates are provided to customers when the orders are out for delivery.
For international orders, customers are responsible for the payment of all duties and taxes imposed by the destination country for delivery.

RETURNS

To ensure no piece of jewellery is obsolete, all pieces are handmade to order so please consider this before you purchase. However if you are unhappy with your purchase, Skomer Studio allows returns to be made, as long as we are notified within 14 days of a customer receiving their order.
Bespoke orders are not eligible for returns and are final sales.
Both UK and International returns are allowed, but all fees incurred and the secure return of the item to Skomer Studio are the customer’s responsibility.
If you are uncertain of your ring size, most jewellery stores will measure your ring size for free. Skomer Studio also sells ring sizers here. So please check this before making your order. We can resize the ring to an exact fit, however there is a fee for this service once we have made your ring so please email us to arrange this.